Meet Our Team

They say it takes teamwork to make the dream work, and that couldn't be more true for General Insurance Services.
Meet the people that make it all happen each and every day. 

a team fueled by passion

Director of Operations

Joe Biernacki

Director of Sales

Stephanie Domazet

Leadership team

President & CEO

Craig Menne

Chief Operations Officer

Melissa Grott

Chief Financial Officer

john bulger

Client Account Representative

Caitlin Bladecki

219.809.2235
mherrold@genins.com

Client Account Representative

Megan Herrold

219.369.0220
kschultz@genins.com

Personal Lines Service Manager

Kaity Schultz

219.809.2112
kwisser@genins.com

Client Account Representative

Katelyn Wisser

Personal Risk Advisor

Chris Mueller

219.809.2232
adubbs@genins.com

Personal Risk Advisor

Anthony Dubbs

219.510.6206
msnider@genins.com

Personal Risk Advisor

Michelle Snider

Personal Solutions

219.850.1101
aprotho@genins.com

Client Service Representative

Alexis protho

219.510.6212
dpotts@genins.com

Client Service Representative

Diana potts

Client Service Representative

Jessica Stalling

Client Service Representative

Brooke Kegebein

219.809.2105
lgakle@genins.com

Client Service Representative

Lauren Gakle

Personal Risk Advisor

Alex Kulbacki

219.809.2227
lebert@genins.com

Client Service Representative

Lisa Ebert

219.510.6201
kgirten@genins.com

Client Service Representative

Kilea Girten

219.369.0207
jsalat@genins.com

Client Service Representative

Jennifer Salat

Business Service Manager

Stacy Rutkowski

219.510.6213 
cmyers@genins.com

Client Service Advisor

Catherine Myers

Strategic Account Executive

Coburn Hoffman

219.809.2108
mweber@genins.com

Strategic Account Executive

Matt Weber

219.809.2104 
krosenbaum@genins.com

Business Risk Advisor

Kyle Rosenbaum

219.809.2233
dgately@genins.com

Business Sales Manager

David Gately

Business Solutions

219.286.3334
bpeck@genins.com

Business Risk Advisor

Bill Peck

Client Service Representative

Marissa Haemker

Claims Coordinator

Jan Fitzpatrick

Optimization Consultant

Rob Schable

Business Risk Advisor

Matt Garrett

Commercial Risk Advisor

Charlie Keene

Commercial Risk Advisor

Kathy Henrich

219.809.2219
edowns@genins.com

Individual Benefits Sales Manager

Elizabeth Downs

Life & Health Solutions

Brenda Tuholski

Individual Benefits Advisor

219.809.2239
akelso@genins.com

ashleigh kelso

Medicare Customer Service Representative

Employee Benefits Service Manager

Quinn Samuelson

Employee Benefits Advisor

Reggie Robinson

219.850.1102
carvin@genins.com

Employee Benefits Advisor

Candace Arvin

219.510.6207
egibson@genins.com

Employee Benefits Sales Manager

Eric Gibson

Employee Benefits

Employee Benefits Advisor

Michael O'Donoghue

219.809.2223
mwells@genins.com

Client Service Representative

Maura Wells

Account Manager

Kim Giannetti

Client Service Representative

Shiloh Carlock

Client Service Advisor

Laura Plenius

219.369.0221 
rcollier@genins.com

Strategic Account Executive

Renee Collier

219.809.9338

Human Resource Manager

Barb Mossman

Administrative

219.809.2224

Controller

Jo Schmitt

219.809.2207

Accounting Assistant

terri Fitzpatrick

219.369.0223

Accounting Assistant

Kara magley

219.809.2102

Marketing Coordinator

Korrine Robinson

219.809.2213

Systems Administrator

Alex Caddo

219.369.0212

Receptionist

Mackenzie Brown

Stephanie has worked in the insurance industry since 2004, joining GIS in July of 2005. Stephanie received her CIC (Certified Insurance Counselors) designation in 2009 and is currently working on her CPRM (Certified Personal Risk Manager). She was born and raised in Crown Point, graduating from Crown Point High School and moving to Porter County after earning a Bachelor’s Degree from Purdue University. Stephanie continues to reside in Valparaiso with her husband, Seth, and their three children. Stephanie also serves on the  Valparaiso Chamber Board and Ambassador Committee.

Vice President

, CIC, CPRM

Stephanie Domazet

Joe has worked in the insurance industry since 2000, joining General Insurance Services in 2002. Joe has received his CIC (Certified Insurance Counselors) and his CISR (Certified Insurance Service Representative) designations. He was born and raised in La Porte, graduating La Porte High School and earning a Bachelor’s Degree from Purdue University. Joe and his wife, Kerry, now live in the South Bend area with their two sons, Brady and Mason. He is an active member of the La Porte Kiwanis Club, and in his free time, he enjoys being outside hiking, camping, hunting and spending time with his family. 

Vice President 

, CIC, CISR

Joe Biernacki

Carl graduated from Valparaiso University in 1981 with a Bachelors degree in Business Administration and began his insurance career as an agent serving the citizens of greater La Porte in 1983. Carl earned the Certified Insurance Counselors (CIC) designation in 1998. Carl and his wife live in La Porte where he enjoys spending time with his family, gardening, travel, music, outdoor activities, and is an avid sports fan. He volunteers as a “Lunch Buddy” for the Youth Service Bureau’s grade school mentoring program and is a Junior Achievement advisory board member and classroom volunteer. 

219.369.0204   |   csavich@genins.com

Personal Risk Advisor

, CIC

Carl Savich

Michelle joined GIS in April of 2018 specializing in personal insurance in our Valparaiso office. Michelle grew up in Valparaiso and graduated from VHS. She later graduated from Don Roberts Beauty School, and began a 17 year career in the beauty industry. She currently resides in Morgan Township with her high school sweetheart husband, Jordan, and two fun loving boys. In her free time Michelle enjoys volunteering at Valparaiso Nazarene Church, watching baseball, running and spending quality time with friends and family.

219.510.6206   |   msnider@genins.com

Personal Risk Advisor

Michelle Snider

, PCLS

Anthony began his insurance career in 2011 joining the team at GIS in January 2019. He specializes in auto, home, umbrella, boats, motorcycles and RV’s. Anthony grew up in La Porte, graduating from La Porte High School in 2005. He currently resides in La Porte with his wife Morgan and sons, Graham and Landon. In his free time, he enjoys traveling with his family, golf, football, racing, baseball, and volunteering with the Boy and Girls Club of Michigan City.

219.809.2232   |   adubbs@genins.com

Personal Risk Advisor

Anthony Dubbs

, PCLS

Charlie was raised in Michigan City. He attended Ball State University and graduated with a BS degree in Insurance and Risk Management. Charlie began his career in 1997 at an independent insurance agency in Central Indiana as a commercial property and casualty agent. He joined General Insurance Services in 2005 as a commercial property and casualty insurance agent. Charlie and his wife Beth have four daughters. He currently serves on the Chamber of Commerce and United Way Boards and is involved in several community outreach programs. In his free time, he enjoys spending time with his family.

Vice President

Charlie Keene

, CRA

Kathy has been a lifelong resident of La Porte County. She graduated from Westville High School, and later Purdue University where she earned a Bachelor’s Degree in Organizational Leadership and Supervision. More recently, she earned her MBA from Purdue University in 2011. She achieved her CSA (Certified Senior Advisor) designation in 2004, her LUTCF (Life Underwriting Training Council Fellow) in 2008 and her CPCU (Chartered Property Casulty Underwriter) designation in 2016. Active in the community, Kathy is involved in several organizations including the  La Porte Chamber of Commerce, Lubeznik Center for the Arts, and the La Porte Rotary Club. 

Vice President

Kathy Henrich

, MBA, CSA, LUTCF

Ron was born and raised in La Porte, and has been with GIS for more than 30 years.. Ron primarily handles commercial lines and farm accounts which are located throughout multiple states. He has been actively involved in the community as past member of several organizations; La Porte Kiwanis, La Porte Building Trades, La Porte Jaycees, La Porte Babe Ruth as well as past President of the La Porte Family Y.M.C.A. and current President of the Youth Service Bureau. Ron and his wife, Sheryl have 3 children; Kyle, Katelin, and Kassidy. In Ron’s spare time he enjoys hunting, fishing, and most outdoor activities as well as spending time with his family.

219.369.0210   |   rrosenbaum@genins.com

Business Risk Advisor

Ron Rosenbaum

, CIC

Mark was born and raised in Michigan City. He graduated in 1981 from Indiana University with a BS in Business Management. Mark started his insurance career in 1981 with Liberty Mutual. He then held an Underwriting Management position with Hanover Insurance Company before joining General Insurance Services in 1991.  He is a past President of the Porter County Building Trades Association which sponsors construction of single family homes by local high school Students. Mark and his wife Julie reside in Chesterton, Indiana where they raised their 2 daughters. He enjoys golf, hiking, sporting events and spending time with his family.

219.510.6204   |   mbehrendt@genins.com

Business Risk Advisor

Mark Behrendt

, CPCU

Don has been in the insurance industry since 1988. Don started his insurance career with Aetna as a prime agent. All 31 years have been spent as an independent agent. Don is licensed in Life & Health; however, his focus is on Property & Casualty risks with special emphasis on contracting, environmental, & technology businesses. Don has a BS in business management from Purdue University. Don & his wife Jane reside in Valparaiso. In his free time he enjoys spending time with his family traveling as well as crafting homemade wine & meads.

219.510.6203   |   dlong@genins.com

Business Risk Advisor

Don Long

David was raised in Michigan City. He attended Purdue Northwest and Indiana University Bloomington. He joined General Insurance Services in April 2012. Prior to insurance, he spent 15 years in the business community managing and running restaurants in Ohio, Kentucky and Indiana for Bob Evans Farms. He serves on the Board of Directors for the Boys and Girls Club of Michigan City and the Michigan City Rotary club. In his free time, he enjoys, exercising, reading, the beach, time with his children and riding his motorcycle. He has also attained a 4th degree Black Belt in Taekwondo and his Black Belt in Hapkido.

219.809.2233   |   dgately@genins.com

Business Sales Manager

, CPCU

David Gately

Kyle was born and raised in La Porte. He attended Manchester University, where he received a B.A. in Accounting in 2013. Upon Joining GIS in 2013 he is the second generation of the Rosenbaum family to be involved in the agency.

219.809.2104   |   krosenbaum@genins.com

Business Risk Advisor

Kyle Rosenbaum

Kim graduated from Purdue University Northwest earning a Bachelor’s degree in Organizational Leadership & Supervision and minoring in Human Resource Management. Prior to joining GIS, she spent 18 years in the community as a Personal Banker and Trust Officer and gained experience in the non-profit sector in Economic Development. Kim enjoys volunteering and serving the community. She is a past board member for La Porte Co Meals on Wheels, Youth Service Bureau, IU Health La Porte Hospital Foundation and the past chairperson for the Tour De La Porte event. She lives in New Buffalo with her family and in her free time, she enjoys hiking, photography, traveling and spending time with family and friends.

219.809.2234   |   kgiannetti@genins.com

Account Manager

Kim Giannetti

Matt was raised in Fort Wayne, IN and attended Purdue University West Lafayette where he earned a Bachelor's degree in Sales & Marketing with minors in Organizational Leadership & Supervision and Communications.  He has past experience in the Electrical Wholesale and Wine & Spirits industries before moving to NWI and joining GIS. Matt is a resident of Michigan City and enjoys being involved in the service of the community.  He is a firefighter on the Long Beach Volunteer Fire Department, as well as a board member for the Lakefront Career Network. Matt is recently married and enjoys spending time with his wife, golfing, and being outdoors.

219.809.2108  |   mweber@genins.com

Strategic Account Executive

Matt Weber

, CLCS

Coburn graduated from La Porte High School and Purdue University North West with a Bachelor’s in Organizational Leadership and Supervision minoring in Psychology. He joined the team at GIS in 2016 as the Commercial Marketing Manager and transitioned to the Strategic Account Executive role in early 2019. Providing our clients with consistent excellence in coverage & service are his objectives every day. Coburn finds enjoyment outdoors, reading good books, and being a part of the team at First Pentecostal Church in La Porte. He was also a Chicago Cub’s fan before it was cool.

219.809.2221  |   choffman@genins.com

Strategic Account Executive

Coburn Hoffman

Elizabeth attended Tri-State University and earned a BS in Marketing.  Prior to starting her career with GIS, she worked in health and wellness for 10 years specializing in healthy lifestyle change and chronic disease prevention.  She is a Certified Personal Trainer (American Council on Exercise) with a specialty in Orthopedic and Cancer Rehabilitation. She also holds a Level II Ergonomic Assessment Specialist Certification (CEAS II), and serves as a Certified Lifestyle Coach (CLC). Elizabeth resides in La Porte County with her husband Jeff and their children.  In 2018, she joined the Board of Directors for Healthy Communities of La Porte County to help support programs that improve quality of life for residents. 

219.809.2219  |   edowns@genins.com

Individual Health & Wellness Advisor

Elizabeth Downs

, CPT/OE, CEAS

Craig was born and raised in La Porte. He attended DePauw University where he received his degree in Economics and graduated as a Management Fellow. Upon graduation, Craig spent a couple of years in Boston working for a small consulting firm. He then moved to Chicago and started a company with a friend from college which they subsequently sold allowing him to move back to Indiana with his wife, Heather, with whom he has three daughters. In addition to his undergraduate degree, Craig also received his Juris Doctor degree from the Valparaiso University School of Law and his Masters of Business Administration from the University of Notre Dame. He presently serves on the La Porte Hospital Board, and in his free time, he enjoys reading, triathlons, golfing and spending time with his family.

President & CEO

Craig Menne

Eric was raised in Noblesville, Indiana. He attended Ball State University in Muncie and received a B.S. in Exercise Science. After working in the fitness industry, Eric moved to Northwest Indiana and worked in the staffing industry for a couple of years before he made his way to GIS. He currently lives in Chesterton with his wife, Sidney, and their daughter. Eric is presently a Board Member of the Valparaiso Family YMCA. In his free time, he enjoys CrossFit, outdoor activities, and spending time with friends and family.

219.510.6207  |   egibson@genins.com

Employee Benefits Risk Advisor

Eric Gibson

, GBA

219.809.2223
mwells@genins.com

Client Service Representative

Maura Wells

Candace was born and raised in Chesterton, Indiana.  After graduating college with a degree in Business Administration, she spent 5 years working in the healthcare industry where she gained a multitude of experience serving populations ranging from pediatric to geriatric.  She has been a member of the Chesterton-Porter Rotarian Club for many years and also serves on the Hobart Chamber of Commerce board of directors. Candace still resides in Chesterton with her wife, Gabrielle, and their four children.  In her free time, she enjoys visits to the beach, kayaking, reading, and spending time with friends and family.

219.850.1102  |   candace@genins.com

Employee Benefits Risk Advisor

Candace Arvin